Privacy Policy

Effective Date: 01/01/2025

1. Introduction

At the Autism Center of Northern California (ACNC), we are committed to protecting your privacy and safeguarding any personal information you provide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, or enroll in our services. By using our website or providing us with your information, you consent to the practices described in this policy.

2. Information We Collect

ACNC may collect the following types of information:

A. Personal Information

Parent/Guardian/Representative Name

Contact Information (Email, Phone Number)

Relationship to Child/Client

Child/Client’s First Name, Date of Birth

Preferred Contact Method & Availability

B. Usage & Technical Information

IP Address

Browser Type & Device Information

Pages Visited on Our Website

C. Communications Data

Messages sent via our contact or enrollment forms

Inquiries regarding services, appointments, or collaboration

Wedo not collect sensitive health or medical records through our website. Any personal health information (PHI) shared during services is protected under HIPAA compliance and handled in a secure manner.

3. How We Use Your Information

We use the information collected to:

Respond to inquiries

and provide information about our programs.

Begin the enrollment process

for families seeking services.

Schedule appointments

and communicate updates.

Improve our website and user experience.

Comply with legal and regulatory requirements.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

4. How We Protect Your Information

ACNC takes data security seriously and uses the following measures to protect your information:

Secure data encryption

for online forms and communications.

Restricted access

to personal information within our organization.

Compliance with HIPAA regulations

when handling client-related information.

While we take steps to protect your data, no online system is completely secure. We encourage users to contact us directly for sensitive matters.

5. Sharing of Information

We may share your information only under the following circumstances:

With your consent

– if required for referrals or additional services.

To comply with legal obligations

– such as responding to lawful requests from authorities.

With service providers

– who help us manage appointments or technical aspects of our website, under strict confidentiality agreements.

6. Your Rights & Choices

You have the right to:
Request access to the personal information we hold about you.
Ask us to correct or update your information.

Request deletion of your information where applicable.
Opt-out of marketing communications at any time.

To exercise your rights, please contact us at info@acnc.org or (415) 391-3417

7. Cookies & Website Tracking

ACNC may use cookies or analytics tools to understand website traffic and improve user experience. You can disable cookies through your browser settings if you prefer.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: 📍 Autism Center of Northern California (ACNC). 870 Market St, Suite 470, San Francisco, CA 94102
📞 Phone: (415) 391-3417
📧 Email: info@acnc.org